ETX Capital is a financial services company based in London providing financial derivatives trading such as contracts for difference (CFDs), financial spread betting and, corporate brokerage services.
We worked with ETX Capital in Aug 2019 with the specific challenge of redesigning the user registration and onboarding on their iOS app.
Over two 5-day UX Sprints (10 days in total) we mapped out the existing user registration, which was extensive - over 60 screens in total - because there were multiple branches due to compliance. We then created our first candidate in low-fidelity wireframes, which we then performed the first of three rounds of user testing. At the end of the engagement we provided every screen - for both happy and unhappy paths - for all branches of the user registration.